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Help & Support

Answers to common questions, plus how to reach us and send feedback.

Fastest support: Discord

Reach out to @mvmba_ph for subscriptions, league help, or any questions. Usually responds within a few hours (PHT timezone).

Message on Discord

Frequently asked questions

How do I get a paid plan?

While we set up online payments, subscriptions are handled manually via Discord. Reach out to @mvmba_ph and say which plan you want — you'll be set up within a few hours.

What payment methods are accepted?

GCash, Maya, and debit/credit card via PayMongo. Bank transfer can also be arranged through Discord.

How do I join a league as an owner?

Your commissioner will give you a join code (format: TM-XXXX-XXXX). Enter it at /owner/redeem after signing up.

How does the AI scouting work?

After every box score is confirmed, the Scouting Agent generates a per-team report based on roster ratings and recent results. Reports are available to Pro owners from the AI Scouting page.

Can I run multiple leagues as a commissioner?

Yes. The Commissioner plan includes 3 user slots that can be used for leagues or teams. Additional user slots can be added at ₱605/mo each.

What happens to my data if I cancel?

Your data is preserved. Access is paused until you resubscribe — nothing is deleted.

Product resources

Commissioner guideCompare SimLeagueOS plansNBA 2K box-score OCRAI scouting tools

Send feedback

Found a bug, have a feature request, or something feels off? We want to hear it. Send it our way on Discord and we'll follow up directly. Signed-in owners and commissioners can also use the Feedback button in the app sidebar.

Send feedback on Discord